At Checked Appliances, we stand behind the products we sell and work hard to provide dependable appliances at competitive prices. Whether you purchase a certified preowned appliance or a brand-new unit, we want you to understand the warranty coverage available and what to expect if service is needed. Please review the information below carefully before making a purchase.
All preowned appliances purchased from Checked Appliances include a free 30-day repair warranty covering parts and labor. Our goal is to ensure that your appliance operates properly after installation and continues to meet your expectations.
If you experience a problem during the warranty period, simply complete our service request form or contact us at 865-951-5557. In most cases, our technicians will perform repairs directly in your home. If a repair cannot be completed, we may provide an exchange for an appliance of equal or similar value, subject to availability.
All preowned appliances are thoroughly inspected, serviced, and tested before being offered for sale. However, we strongly recommend monitoring the first one or two operating cycles of any water-connected appliance, such as washers and dishwashers, to ensure there are no leaks after installation.
If a leak is detected, immediately shut off the water supply and contact us for assistance.
Preowned appliances are sold as-is after inspection and servicing. Checked Appliances and its affiliates are not responsible for property damage, water damage, loss of use, or other damages resulting from appliance operation, installation conditions, or circumstances beyond our control.
Certain conditions and issues may not be covered under the warranty, including but not limited to infestations, power outages, cosmetic damage, physical damage occurring after delivery, and normal operating noises such as vibrations, rattles, shakes, or other sounds commonly associated with older appliances. Due to differences in age and design, some appliances naturally operate louder than others.
In addition, warranty service does not cover issues caused by home-related conditions such as faulty electrical systems, plumbing problems, inadequate ventilation, uneven flooring, water supply issues, or similar environmental factors. If a service visit reveals that the reported issue is unrelated to the appliance itself, a discounted diagnostic fee may apply.
For customers located more than 60 miles from our Knoxville, Tennessee location, the 30-day repair warranty may not be available. Prior to sale, we will perform additional testing to verify proper operation before the appliance leaves our facility. However, once delivered, these purchases are considered sold as-is, and customers may be responsible for future repair costs, including parts and labor provided by a service company in their area.
All new appliances sold by Checked Appliances include the original one-year manufacturer warranty. As a retailer, we do not perform warranty repairs on new appliances because doing so could affect or void manufacturer coverage.
If service is required during the warranty period, customers should contact the appliance manufacturer directly for registration, warranty claims, technical support, and repair scheduling. We recommend registering your appliance with the manufacturer immediately after purchase.
New appliances are sold in the same condition in which they are received from the manufacturer or distributor. As with all water-connected appliances, we recommend monitoring the first one or two operating cycles after installation to ensure there are no leaks.
If a leak or operational issue occurs during the manufacturer’s warranty period, customers should contact the manufacturer directly for assistance.
All new appliance sales are final. Checked Appliances and its affiliates assume no liability for damages arising from installation conditions, improper use, or manufacturer defects covered under the manufacturer’s warranty program.
Every appliance purchase includes access to our Lifetime Service Call Discount Program. This customer-exclusive benefit helps reduce future repair costs after your original warranty coverage has expired.
If you need service on an appliance purchased from Checked Appliances, you may qualify for discounted service call rates and preferred repair pricing. This program can provide substantial savings over the life of your appliance and is one of the many ways we continue supporting our customers long after the sale.
Service call discounts are available only within our service area and may not apply to customers located more than 60 miles from our Knoxville location. For long-distance and out-of-state purchases, customers may need to use local repair providers and assume responsibility for related repair expenses.
Additional restrictions or exclusions may apply depending on the appliance, service location, and repair requirements.
If you are experiencing an issue with an appliance purchased from Checked Appliances, please complete our repair request form or contact our team directly. We will review your situation and help determine the best available solution based on your warranty coverage and service eligibility.
Phone: 865-951-5557
Email: checkedappliances@gmail.com
Service Area: Knoxville, TN and surrounding communities
Service Request: Available through our website’s repair scheduling page.
