Data & Privacy Policy
Last Updated: August 17, 2026
At Checked Appliances LLC (“Checked Appliances,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, purchase products, schedule repair services, contact us, or otherwise interact with our business.
This Privacy Policy applies to all visitors, customers, and users of our website and services. By accessing or using our website, you acknowledge that you have read and understood the practices described in this policy.
If you have any questions regarding this Privacy Policy or our data practices, please contact us at checkedappliances@gmail.com.
Privacy Policy Summary
We believe transparency is important. The following summary highlights the key points of our Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including your name, email address, phone number, billing address, delivery address, and payment-related information. We may also automatically collect certain technical information when you visit our website.
How We Use Your Information
Your information helps us process orders, schedule repairs, communicate with you, improve our services, provide customer support, maintain website security, and comply with legal obligations.
Information Sharing
We do not sell your personal information. We may share information with trusted service providers, payment processors, delivery partners, business affiliates, and legal authorities when required by law.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and enhance user experience.
Your Privacy Rights
Depending on your location and applicable laws, you may have rights to access, update, correct, or request deletion of your personal information.
Security
We implement reasonable security measures designed to protect your information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Table of Contents
- Information We Collect
- How We Use Your Information
- Legal Bases for Processing Information
- When and With Whom We Share Information
- Cookies and Tracking Technologies
- Third-Party Services and Links
- Social Media Features
- Data Retention
- Data Security
- Children’s Privacy
- Your Privacy Rights
- Do-Not-Track Signals
- United States Privacy Rights
- Updates to This Privacy Policy
- Contact Information
- Requests to Access, Update, or Delete Information
1. Information We Collect
Information You Provide Directly
We collect information that you voluntarily submit through our website, contact forms, appointment requests, repair scheduling forms, checkout pages, customer service communications, and other interactions.
This information may include your name, phone number, email address, mailing address, billing address, service address, account credentials, and communication preferences.
When scheduling appliance repair services, we may also collect information about your appliance, including its brand, model number, service history, and details regarding the issue being reported.
Payment Information
When purchases are made through our website, payment information may be processed through trusted third-party payment providers and eCommerce platforms. Depending on the payment method selected, information such as payment card details, transaction identifiers, billing information, and purchase records may be collected and processed.
We do not intentionally store complete payment card information on our servers unless necessary for processing and permitted by applicable laws.
Information Automatically Collected
When you visit our website, certain information may be collected automatically through website technologies and server logs.
This information may include your IP address, browser type, operating system, device type, language preferences, referring websites, pages visited, time spent on pages, click activity, and other website usage data.
This information helps us understand how visitors use our website and allows us to improve performance, usability, and security.
Device Information
We may collect information regarding the device used to access our website, including device identifiers, browser settings, operating system versions, internet service provider information, and diagnostic data.
Location Information
We may collect general geographic location information derived from your IP address. If you grant permission through your device settings, we may also receive more precise location information for service scheduling and delivery purposes.
You may disable location sharing through your device settings at any time.
Information Received From Third Parties
We may receive information from third-party partners, analytics providers, advertising networks, public databases, social media platforms, and other sources that help us improve our products and services.
Information obtained from third parties may include demographic data, contact information, marketing insights, customer preferences, and publicly available information.
2. How We Use Your Information
We use personal information for legitimate business purposes and to provide a better customer experience.
Your information may be used to process purchases, schedule deliveries, coordinate repair services, manage warranties, communicate regarding orders, respond to inquiries, provide customer support, verify transactions, prevent fraud, maintain website security, and comply with legal obligations.
We may also use information to improve website functionality, analyze user behavior, personalize customer experiences, develop new services, conduct internal research, and measure the effectiveness of marketing campaigns.
Where permitted by law, we may send promotional emails, special offers, service reminders, and other marketing communications. You may unsubscribe from marketing communications at any time.
3. Legal Bases for Processing Information
Depending on applicable laws, we process personal information based on one or more legal grounds.
These may include your consent, the performance of a contract, compliance with legal obligations, protection of legitimate business interests, prevention of fraud, protection of customer safety, and other lawful purposes permitted under applicable regulations.
4. When and With Whom We Share Information
Checked Appliances does not sell customer personal information. However, we may share information in limited circumstances necessary to operate our business and provide services.
Service Providers
We may share information with trusted third-party vendors who assist with payment processing, website hosting, analytics, marketing, customer support, delivery services, scheduling systems, and technology infrastructure.
Business Transactions
If Checked Appliances undergoes a merger, acquisition, financing transaction, asset sale, or business restructuring, customer information may be transferred as part of that transaction.
Legal Compliance
We may disclose information when required by law, court order, subpoena, regulatory authority, or governmental request. We may also disclose information when necessary to protect our rights, customers, employees, or business operations.
Business Partners
In some cases, we may work with manufacturers, warranty providers, financing partners, service providers, or promotional partners. Information may be shared when necessary to fulfill services or provide customer benefits.
5. Cookies and Tracking Technologies
Our website may use cookies, web beacons, pixels, analytics tools, and similar technologies to enhance website functionality and improve user experience.
Cookies help us remember preferences, maintain website security, analyze traffic patterns, measure advertising effectiveness, and understand how visitors interact with our website.
You may control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
We may use services such as Google Analytics or similar analytics platforms to better understand visitor behavior and website performance.
6. Third-Party Services and Links
Our website may contain links to third-party websites, services, manufacturers, social media platforms, financing providers, or business partners.
We are not responsible for the privacy practices, content, or security policies of third-party websites. Once you leave our website, your interactions are governed by the privacy policies of those third parties.
We encourage users to review the privacy policies of any external websites they visit.
7. Social Media Features
Our website may include social media integrations, sharing tools, or login features offered by platforms such as Facebook, Instagram, Google, or other providers.
When you interact with social media features, the applicable social media platform may collect information about your activities in accordance with its own privacy practices.
We encourage users to review the privacy policies of any social media services they use.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
When information is no longer required, we take reasonable steps to securely delete, anonymize, or archive the information in accordance with applicable laws and industry standards.
Retention periods may vary depending on the nature of the information, legal requirements, warranty obligations, accounting requirements, and legitimate business needs.
9. Data Security
Protecting customer information is a priority at Checked Appliances. We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
While we take reasonable precautions to secure personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Users should exercise caution when transmitting information online.
10. Children’s Privacy
Our website and services are not directed toward children under the age of 18.
We do not knowingly collect, solicit, or maintain personal information from individuals under 18 years of age. If we become aware that information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete the information promptly.
Parents or guardians who believe a child has provided personal information should contact us immediately.
11. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include the ability to access your information, request corrections, request deletion, restrict certain processing activities, withdraw consent, receive copies of personal information, or object to certain uses of your data.
Customers may also opt out of marketing communications at any time by following unsubscribe instructions included in promotional emails or by contacting us directly.
To exercise any privacy rights, please contact us at checkedappliances@gmail.com.
12. Do-Not-Track Signals
Some web browsers offer a Do-Not-Track (“DNT”) setting that allows users to indicate their privacy preferences.
Because there is currently no universally accepted standard for interpreting DNT signals, our website may not respond to all Do-Not-Track requests. If industry standards change in the future, we may update our practices accordingly.
13. United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), Virginia Consumer Data Protection Act (VCDPA), and similar legislation.
Eligible residents may have rights to know what personal information is collected, access personal information, request corrections, request deletion, opt out of certain data processing activities, and appeal privacy-related decisions.
Requests may be submitted by contacting us using the information provided below.
14. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, industry standards, or technology practices.
When updates are made, the revised version will be posted on this page with an updated “Last Updated” date. Continued use of our website following any updates constitutes acceptance of the revised policy.
15. Contact Information
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:
Checked Appliances LLC
4656 Fennel Road
Knoxville, TN 37912
United States
Email: checkedappliances@gmail.com
16. Requests to Access, Update, or Delete Information
You may request access to the personal information we maintain about you, update inaccurate information, or request deletion of eligible information, subject to legal and contractual limitations.
To submit a privacy-related request, please contact us by email at checkedappliances@gmail.com. We may need to verify your identity before processing certain requests to help protect the security of your information.
We will respond to requests within a reasonable timeframe and in accordance with applicable privacy laws.