Frequently Asked Questions

We sell both brand-new and professionally refurbished appliances. All items are tested, cleaned, and guaranteed to function properly.

Appointments can be scheduled via phone. 865-951-5557.  Please provide your preferred date and time, and our team will confirm the appointment promptly.

New appliances come with a 1-year manufacturer’s warranty. Preowned appliances include a 30-day limited warranty. Extended warranties may also be available for select products.

Yes, we provide delivery within Knoxville and surrounding areas. Delivery charges vary depending on appliance size and distance. Appointments are required for delivery.

Please refer to our Refund & Return Policy. Returns are not accepted except under specific conditions depending on whether the appliance is new or preowned.

We accept credit/debit cards (Visa, MasterCard, American Express), PayPal, cash for in-person appointments, and financing options where available.

Yes. Visit our Order Tracking page and enter your order number. For assistance, contact us via phone or email.

Absolutely. Every preowned appliance undergoes a rigorous inspection, cleaning, and testing process to ensure it meets our quality standards.